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Tenants

Services for Tenants

Premium Property Management endeavours to maintain the highest standards in both the service we provide and the properties we let, to ensure your safety and comfort throughout your tenancy.

Accompanied Viewings

We meet our applicants at the properties to allow us to match suitable tenants to premises that match their criteria. All viewings will be accompanied by a member of staff.

Application/Offer

Having decided on a property,  you will need to complete a written application form and a credit reference form. At this time, any details or requirements can be provisionally agreed, such as occupancy date, duration of letting etc.

On application a £100 non-refundable referencing fee to be paid by the tenant. We will take references to be paid by the Landlord. Where a tenant is unable to meet the required income or credit checks, the tenant may have a Guarantor to underwrite any rent liabilities and therefore a further application must be made for the Guarantor at an extra cost.

Assistance with Documentation

All documentation will be carefully explained to ensure you fully understand the legal implications before signing a tenancy agreement and committing to a tenancy. Our tenancy agreements are Assured Shorthold Tenancies which have been carefully drafted using simple language, showing the responsibilities of each party. 

The initial money required, which must be the equivalent to cash, will be detailed and a date arranged for you to pay. It is important that you attend the inventory check-in so that you can agree to any amendments. This inventory forms the basis of any claims for damages at the end of the tenancy.

Rent

Rents are normally quoted on a calendar month basis. In addition, the tenant is usually responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs.

Rents are payable by standing order to our Company bank account in advance, with the first month's rent due before taking occupation of the premises. 

Tenancy Deposit Protection Scheme

From 6th April 2007, government legislation under the Housing Act 2004 means that all new tenancy deposits must be protected under a government-authorised scheme. The government wants to ensure tenants' deposits are protected so that:

• Tenants get all or part of their deposit back when they are entitled to it.
• Any disputes between tenants and landlords or agents will be easier to resolve.
• Tenants are encouraged to look after the property they are renting.

How does it work?

1. At the beginning of a new tenancy agreement, the tenant pays the deposit to the agent as usual, who places this deposit into the scheme.
2. Within 14 days of taking the deposit, the agent must provide the tenant with details of how the deposit is being protected.
3. When tenants move in, a full inventory is produced, including taking photographs of the property.
4. Tenants have a responsibility to return the property in the same condition in which they took it on, allowing for fair wear and tear.
5. At the end of the tenancy, when the condition and contents of the property are checked, the landlord or agent should agree with the tenant, within 20 days of the end of the tenancy, how much of the deposit should be returned.
6. Once this is agreed, the deposit will be returned to the tenant in accordance with the guidelines set out in the Deposit Protection Scheme.

Protecting Your Deposit

A deposit, normally equivalent to one month's rent, is required prior to occupation. If we have been instructed by your landlord to manage your property, your deposit will be protected by a Government-authorised Tenancy Deposit scheme. Details of this scheme can be found under a separate heading on this site.

If your landlord is managing your property direct then he/she is required to secure the deposit in a Government- authorised scheme of their choice.

Please note: the deposit cannot be used by the tenant to cover rent.

Looking After Your Property 

Your landlord is liable for most maintenance and repairs to the property, but may have retained Premium Property Management to arrange these on his/her behalf. If so, you should notify us of any problems you notice.   

Resolving Disputes

If no agreement can be reached about how much of the deposit should be returned, the scheme will resolve the dispute. The disputed part of the deposit will be held by the scheme until the dispute is resolved.

For further information and advice on the scheme please go to https://www.gov.uk/deposit-protection-schemes-and-landlords

For an immediate and no obligation discussion please contact Jannett Forrest on: 07828 199 851

For more detailed information on tenants statutory responsibilities please refer to www.gov.uk/private-renting 

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